Safe Play Commitment

Responsible Gaming at piabet

Gaming should always be fun — never a source of stress or financial hardship. pi abet is committed to giving every Filipino player the tools and knowledge to play safely and responsibly.

21+

Playing Smart Starts Here

At piabet, we believe that online gaming is a form of entertainment — and like all forms of entertainment, it works best when it stays within healthy boundaries. Whether you're spinning slots, playing bingo, or trying your luck at the casino tables, the experience should always leave you feeling good.

We've built a set of responsible gaming tools and policies specifically for Filipino players, taking into account local realities — from the fast-paced lifestyle in Metro Manila to the growing online gaming community in Cebu, Davao, and Quezon City. Our platform is designed to keep you in control at every step.

piabet strictly enforces the 21+ age requirement in line with Philippine gaming regulations. We work alongside PAGCOR's responsible gaming framework to ensure that our platform remains a safe, fair, and transparent environment for all players.

21+
Minimum Age Requirement
24/7
Support Available
100%
KYC Verified Accounts
₱0
Cost to Self-Exclude

How piabet Keeps You Protected

Six foundational commitments that shape every aspect of the piabet responsible gaming program.

Age Verification (21+)

Every piabet account goes through strict KYC verification. We require government-issued Philippine ID — passport, PhilSys, SSS, or driver's license — to confirm that all players are 21 years of age or older before any real-money play is permitted.

Deposit Limits

Set daily, weekly, or monthly deposit limits directly from your piabet account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period to prevent impulsive decisions.

Session Time Controls

Use our session timer to set a maximum play duration per day. When your limit is reached, piabet will display a reminder and, if you choose, automatically log you out. Keeping track of time is one of the simplest ways to stay in control.

Self-Exclusion

If you feel you need a break, piabet's self-exclusion tool lets you suspend your account for a period of your choosing — from 30 days up to permanent exclusion. During exclusion, you will not receive any promotional communications from piabet.

Reality Checks

piabet can send you periodic on-screen reminders showing how long you've been playing and your net session result. These reality checks help you make informed decisions about whether to continue playing or take a break.

Dedicated Support

Our player welfare team is available around the clock to assist with responsible gaming concerns. Whether you need help setting limits, understanding self-exclusion, or just want to talk, our support team is here — no judgment, just help.


Take Control with piabet Tools

These tools are available to every registered piabet player at no cost. Access them anytime from your account settings.

Deposit Limit

Cap how much you can deposit over a set period. Daily, weekly, and monthly options available. Reductions apply instantly; increases require a 24-hour wait.

Account Settings

Loss Limit

Set a maximum amount you're comfortable losing in a given period. Once reached, piabet will prevent further play until the limit period resets.

Account Settings

Cool-Off Period

Take a short break from gaming — 24 hours, 48 hours, or up to 30 days. Your account is temporarily suspended and reactivates automatically when the period ends.

Account Settings

Self-Exclusion

For longer breaks, self-exclusion suspends your account for 6 months, 1 year, 5 years, or permanently. Contact support to initiate — this cannot be reversed early.

Contact Support

Important Notice on Self-Exclusion

Self-exclusion is a serious commitment. Once activated, piabet will close your account for the selected period and you will not be able to reopen it before the exclusion period ends — regardless of the reason. Any remaining balance will be held securely and returned to you upon expiry of the exclusion period, subject to verification. If you are struggling with problem gambling, we strongly encourage you to use this tool and seek professional support.


Is Your Gaming Still Fun?

Honest self-reflection is one of the most powerful tools available to any player. The questions on the right are adapted from internationally recognized problem gambling screening tools.

If you answer "yes" to two or more of these questions, we encourage you to reach out to our support team or consider using piabet's self-exclusion feature. There is no shame in asking for help — it is the smart move.

Remember: gambling should always be a form of entertainment, not a way to earn income, escape problems, or recover losses.

Ask yourself honestly — have you experienced any of the following in the past 12 months?

1
Have you spent more money on gambling than you originally planned or could afford to lose?
2
Have you gambled to try to win back money you had previously lost (chasing losses)?
3
Have you borrowed money, sold belongings, or used funds meant for bills or family needs to gamble?
4
Have you felt restless, irritable, or anxious when you tried to cut down or stop gambling?
5
Have you hidden your gambling activity from family members, friends, or colleagues?
6
Has gambling caused significant stress, conflict, or problems in your personal or professional life?
7
Have you found yourself thinking about gambling constantly — planning your next session or reliving past wins?
If you answered yes to 2 or more questions: Please consider using piabet's self-exclusion tool or reaching out to our support team. You can also contact the Philippine Amusement and Gaming Corporation (PAGCOR) responsible gaming helpline for professional guidance and support. Seeking help early makes a real difference.

Tips for Safe Play

These practical habits can help you keep gaming enjoyable and within healthy limits — whether you're playing slots, bingo, or casino games on piabet.

Set a Budget Before You Play

Decide on a fixed amount in Philippine Peso (₱) that you are comfortable losing before you start any session. Treat it like entertainment spending — once it's gone, the session is over. Never dip into rent, bills, or savings.

Use a Timer

It's easy to lose track of time when you're in the middle of a game. Set a phone alarm or use piabet's built-in session timer to remind yourself when it's time to stop — regardless of whether you're winning or losing.

Play for Fun, Not Profit

Online casino games are designed for entertainment. The house always has a mathematical edge over time. Never rely on gambling as a source of income or as a way to solve financial problems.

Take Regular Breaks

Step away from the screen regularly. Grab a snack, stretch, or chat with family. Playing for extended periods without breaks can impair judgment and lead to decisions you might regret.

Never Chase Losses

One of the most common traps in gambling is trying to win back money you've already lost. This almost always leads to bigger losses. Accept losses as the cost of entertainment and walk away when your budget is spent.

Talk to Someone You Trust

If you feel your gambling is getting out of hand, talk to a trusted friend, family member, or professional. In the Philippines, support is available through PAGCOR's responsible gaming programs and local counseling services.


Strictly 21+ Only

Philippine law and piabet's own policies set the minimum gambling age at 21 years. This is non-negotiable. Every account on piabet must pass identity verification before any real-money activity is permitted.

If we discover that a player is under 21, their account will be immediately closed, all winnings will be forfeited, and any deposited funds will be returned to the original payment method after investigation.

Parents and guardians in Manila, Cebu, Davao, and across the Philippines are encouraged to use parental control software to prevent minors from accessing online gaming platforms.

21+

Minimum Age to Play

All piabet players must be at least 21 years of age. Government-issued Philippine ID is required to verify age during account registration and KYC review.

Accepted Philippine IDs for Age Verification:

  • Philippine Passport
  • PhilSys National ID
  • SSS / GSIS ID
  • Driver's License (LTO)
  • UMID Card
  • Voter's ID
  • PRC Professional ID

Documents must be valid, clearly legible, and show your full name and date of birth. Expired IDs will not be accepted.


You Are Not Alone

If you or someone you know needs help with problem gambling, these resources are available to Filipino players across the country.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program that includes player education, self-exclusion registries, and support referrals. Contact PAGCOR directly for guidance on problem gambling resources in the Philippines.

piabet Player Welfare Team

Our dedicated player welfare team is available 24/7 to assist with responsible gaming concerns. Reach us via the support chat on the piabet platform. All conversations are confidential and handled with care and without judgment.

National Mental Health Helpline

The Department of Health (DOH) operates the National Mental Health Crisis Hotline for Filipinos experiencing mental health challenges, including those related to problem gambling. Professional counselors are available to provide guidance and referrals.

piabet's Commitment to PAGCOR Standards

piabet operates in alignment with PAGCOR's responsible gaming framework and supports the national effort to promote safe, fair, and responsible online gaming in the Philippines. We are committed to implementing best-practice responsible gaming measures and continuously improving our player protection tools based on regulatory guidance and player feedback.

Play Smart. Play Safe. Play at piabet.

Join thousands of Filipino players who enjoy piabet responsibly every day. Set your limits, know your boundaries, and keep gaming fun. 21+ only.