Your privacy matters to piabet. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information.
Last Updated: January 1, 2026Privacy at a Glance
These highlights summarize our key privacy commitments. The full policy below contains the complete details — all players are encouraged to read it in full.
Every piece of data you share with piabet — from registration details to payment information — is transmitted over SSL-encrypted connections. Your data is protected in transit at all times.
piabet does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Your information stays within the piabet ecosystem and trusted service partners only.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by piabet. We make exercising these rights straightforward.
piabet uses cookies to improve your experience and analyze Platform usage. We explain exactly which cookies we use and why, and you can manage your cookie preferences at any time.
Personal and financial data stored by piabet is held in secured environments with access controls, encryption at rest, and regular security audits to minimize the risk of unauthorized access.
Have a privacy concern or want to exercise your data rights? piabet's support team handles all privacy-related requests promptly. Reach us at [email protected] — plain text, no clickable link needed.
piabet ("piabet," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the piabet online gaming platform at piabet.app and any associated mobile applications or services (collectively, the "Platform"). This Privacy Policy explains how piabet collects, uses, stores, shares, and protects your personal information when you access or use the Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Republic of the Philippines, and its Implementing Rules and Regulations. It applies to all personal data collected from players, visitors, and any other individuals who interact with the piabet Platform.
This Privacy Policy should be read alongside the piabet Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this policy carry the meanings given to them in the Terms & Conditions.
piabet collects personal data from you in several ways — directly when you provide it to us, automatically when you use the Platform, and occasionally from third-party sources. The categories of personal data we collect include the following:
When you create a piabet account, we collect information necessary to establish and manage your account, including:
To comply with anti-money laundering regulations and to verify your identity before processing withdrawals, piabet may collect:
When you make deposits or withdrawals on piabet, we collect transaction-related data including:
piabet automatically records data related to your gaming activity on the Platform, including game sessions, wager amounts, game outcomes, bonus usage, and session durations. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
When you access the piabet Platform, we automatically collect certain technical information, including:
If you contact piabet's customer support team, we retain records of your communications, including the content of messages, support tickets, and any attachments you provide. This data is used to resolve your enquiry and to improve our support services.
piabet uses the personal data we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, maintain, and manage your piabet player account, including processing deposits and withdrawals. |
| Identity Verification | To verify your identity and age (21+) in compliance with applicable Philippine regulations and our KYC obligations. |
| Service Delivery | To provide access to piabet games, promotions, bonuses, and all Platform features you are entitled to use. |
| Regulatory Compliance | To comply with anti-money laundering (AML) obligations, responsible gaming requirements, and other applicable laws. |
| Fraud Prevention | To detect, investigate, and prevent fraudulent activity, bonus abuse, and other prohibited conduct on the Platform. |
| Customer Support | To respond to your enquiries, resolve disputes, and provide technical assistance. |
| Responsible Gaming | To monitor gaming patterns and identify players who may benefit from responsible gaming tools or intervention. |
| Marketing Communications | To send you promotional offers, bonuses, and updates about piabet — only where you have provided consent or where permitted by law. |
| Platform Improvement | To analyze usage patterns, conduct research, and improve the functionality, security, and user experience of the piabet Platform. |
piabet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Philippine Data Privacy Act of 2012, piabet processes your personal data on the following legal bases:
piabet does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
piabet engages trusted third-party service providers who assist in operating the Platform, including payment processors (such as GCash, PayMaya, and banking partners), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These providers are contractually bound to process your data only on piabet's instructions and in accordance with applicable data protection law.
piabet may disclose your personal data to regulatory bodies, law enforcement agencies, or other government authorities where required to do so by applicable Philippine law, court order, or regulatory directive. This includes disclosures required under AML legislation and gaming regulations.
In the event of a merger, acquisition, restructuring, or sale of all or part of piabet's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
piabet may share your personal data with other third parties where you have provided your explicit consent to such sharing. You may withdraw this consent at any time by contacting our support team.
The piabet Platform uses cookies and similar tracking technologies to enhance your experience, analyze Platform usage, and support certain Platform functions. A cookie is a small text file placed on your device when you visit a website.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the piabet Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.
piabet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general principle:
Upon expiry of the applicable retention period, piabet will securely delete or anonymize your personal data in accordance with its data disposal procedures.
piabet implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, piabet will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by piabet:
To exercise any of the rights listed above, please contact piabet's support team using the contact details provided in Section 14 of this Privacy Policy. piabet will respond to all data rights requests within thirty (30) days of receipt, subject to identity verification requirements.
The piabet Platform is strictly intended for adults aged 21 years and above. piabet does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced through our registration process and KYC verification procedures.
If piabet becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited in accordance with our Terms & Conditions.
Parents and guardians are encouraged to use parental control software and to monitor their children's online activity to prevent access to online gaming platforms. If you believe a minor has registered on or accessed the piabet Platform, please contact our support team immediately so that we can take appropriate action.
piabet primarily processes and stores personal data within the Republic of the Philippines. However, some of our trusted third-party service providers — such as cloud hosting providers and analytics platforms — may process data in other jurisdictions.
Where personal data is transferred outside the Philippines, piabet ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Data Privacy Act of 2012. These safeguards may include contractual clauses, data processing agreements, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
By using the piabet Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.
The piabet Platform may contain references to or integrations with third-party services, such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank) and game content providers. These third parties operate under their own privacy policies and data practices, which are independent of piabet.
piabet is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the piabet Platform. piabet's Privacy Policy applies solely to data collected and processed by piabet through the Platform.
piabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, piabet will notify registered players by email to the address associated with their account and will post the updated Privacy Policy on the Platform with a revised effective date.
Your continued use of the piabet Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should discontinue use of the Platform and may request account closure in accordance with the Terms & Conditions.
We recommend that you review this Privacy Policy periodically to stay informed of how piabet is protecting your personal data. The "Last Updated" date at the top of this page indicates when the policy was most recently revised.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way piabet handles your personal data, please contact our support team. piabet has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy.
You may reach piabet's privacy team using the following contact details:
If you are not satisfied with piabet's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Republic of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Your data is protected, your privacy is respected, and your gaming experience is secure. Join Filipino players across Manila, Cebu, Davao, and beyond on the piabet Platform. 21+ only. Play responsibly.